Subject: Japanese Language Test - Mayank Kumar
From: HR Livesalesman <[email-masked]>
To: Sadaf Jamil <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 12 Oct 2019 02:57:44 -0700 (MST)

Hi Sadaf, 

Please check the test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Mayank Kumar 
Whats your first language 	Japanese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	firstoff all i accept my misstake then i told to him sorry for my misstake and give a discount to costumer and try to handle to satition i give a good discount for my customer and give my hundred persent . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	i am doing a 10th and 12th to CBSE in my village .then i am going to ahamdabad to for doing my btect abd i am decided to go in japan for study japanese and i amdoing a hard work for study in japan and now complete my japanese language i came back in india for my good future . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	いい奥役様にとってなんでもいいです例えばなんでもあげてもありがとうございますいいゆうとってもいい奥役様はいい人とかいいろいろないいことをおしえます例えばとやっていいおくやくさまに話しますからいろいろないいこと 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	いい話すかった 
いい聞きかった 
優しい人 
まじめなひと 
いつもがんばているな人 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	私は色々場所に行ったことありますインドニハリづわら、リシケシュややなど一番好きいいところは日本の沖縄ですおきなわにいろいろゆめな場所ありますインドと日本は色々な違おうこともあります日本は世界で一番きれいなたころです世界で大好きなたたころは日本ですインドでもきれいな場所あるんだけど日本は一番キレイです日本で４年ぐらい住んでったことあります日本の吉野家で働いったこともあります