Subject: Re: French Language Test - NAOMIE KAYEMBE
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 9 Oct 2019 03:00:12 -0700 (MST)

Hi Ash, 

Did you speak with her? 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "HR Livesalesman" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 4 October, 2019 18:27:26 
Subject: Fwd: French Language Test - NAOMIE KAYEMBE 

Hi Ash, 

Please evaluate this test for French and also call for telephonic interview. 
Contact number: 8800931681 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "NAOMIE KAYEMBE" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 4 October, 2019 16:07:46 
Subject: French Language Test - NAOMIE KAYEMBE 

		Foreign Language Screening Test 	Name 	NAOMIE KAYEMBE 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Afert realizing that the delivery address is incorrect,without taking time I will ask the buyer a correct address,I will give to the pizza boy for delivere the order as soon as possible, I will follow all the stape till the pizza will be delivered, after that I will call the buyer to apologize for the inconvenience. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Kayembe Naomie, I'm student in JB knowledge university were I'm doing bachelor in Business Administration. I passed my 12 in 2010, then bachelor in IT at 2016, I have done some informatique cours (basics) I have worked in some companies Technical support and customer service (tech live connect, support mart, alive, beno..). 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	LA différence entre un bon service client et un excellent service client de trouve au niveau de la satisfaction du client. Un bon service client répond aux attentes du client tandisque un excellent service client dépasse les attentes du client. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je suis capable de donner un excellent service aux clients, comprendre, résoudre les problèmes et apporter de l aide avec motivation et volonté de faire pour satisfaire le client. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	2 ans passé, j ai visité la ville de chandigarh à punjab, pendant la période d hiver en janvier. Il faisait très froid et je pense que la température était de -2 degré,il neigeait aussi. Alors que dans la capital Delhi il ne faisait que froid sans neige.l électricité n etait pas stable et la particularité de cette ville, elle est montagneuse et beaucoup plus les autochtones qui y vivait. propre, moins populaire, plus culturel et touristique.