Subject: Fwd: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega
From: Sankarshan Rajan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 8 Oct 2019 03:15:25 -0700 (MST)

Hi Ayushi, 

This candidate has been approved. Please proceed further. 

Kind Regards, 
Sankarshan Rajan 

From: "brian sexton" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Tuesday, October 8, 2019 2:39:55 PM 
Subject: FW: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega 

Hi, 

It’s a ‘yes’ for this candidate. 

Kind regards, 

Brian 

From: Lucia Uncal 
Sent: Tuesday 8 October 2019 10:06 
To: Brian Sexton <[email-masked]> 
Subject: Re: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega 

Hi Brian, 

The test is perfect. He speaks perfect Spanish. The answers to the questions are very good. 

Thank you, 

Lucía. 

From: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday 8 October 2019 10:01 
To: Lucia Uncal < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega 

Hi Lucia, 

Could you please evaluate this Spanish test? 

Kind regards 

Brian 

From: Sankarshan Rajan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday 8 October 2019 09:32 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; deeksha < [ mailto:[email-masked] | [email-masked] ] >; HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega 

Hi Brian, 

Can you please get this Spanish Language test evaluated. 

Kind Regards, 

Sankarshan Rajan 

From: Alonso Rodríguez Miramón Gutiérrez Noriega < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 8 October 2019 at 1:21 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Spanish Language Test - Alonso Rodríguez Miramón Gutiérrez Noriega 

	

	

	

Foreign Language Screening Test 

	

	

Name 	

Alonso Rodríguez Miramón Gutiérrez Noriega 

Whats your first language 	

Spanish 

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	

Okay sir, I am so sorry but I have made a mistake and wrote down a wrong adress. Let me write it correctly and send you out a free pizza okay? I am so sorry for the inconvinience. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	

Elementary - highschool, Oxford institute Mexico. 
One year of junior high at Sacred Heart School un Del Rio, Texas. 
Worked before for AT&T, Dish and Solary Productions. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	

Para mí, la diferencia entre un "buen" y un "excelente" servicio al cliente, es la empatía con la que se trata al cliente. 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

Mi empatía 
Mi capacidad para trabajar bajo presión 
Mi compromiso con la empresa 
Mi compromiso con el cliente 
Mi compromiso conmigo mismo para dar siempre lo mejor de mi. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	

La mejor experiencia de viaje que tengo fue cuando visite Austin, Texas. Fue una experiencia única pues es mi ciudad favorita de Estados Unidos. Recuerdo que visite el campus de la Universidad de Texas, los edificios más modernos de la ciudad pero lo que más me gustó fue el centro, pues fue como volver al pasado viendo a la gente pasear en carruajes antiguos. También recuerdo que visite la tienda del ciclista Lance Armstrong y quedé fascinado, pues en esa época el deporte que practicaba era el ciclismo de ruta y fue una experiencia única.