Subject: Fwd: French Language Test - KABALA TUKUMBANE
From: Sankarshan Rajan <[email-masked]>
To: stephen blake <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Mon, 7 Oct 2019 05:54:34 -0700 (MST)

Hi Stephen, 

Can you please get this French Language test evaluated. 

Kind Regards, 
Sankarshan Rajan 
From: KABALA TUKUMBANE < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 7 October 2019 at 3:22 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: French Language Test - KABALA TUKUMBANE 

	
	
			Foreign Language Screening Test 
		
	Name 	KABALA TUKUMBANE 
	Whats your first language 	French 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will presente first my excuses and i has verify that order 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	i'm Joseph Kabala i live in delhi govind puri, 
i have one graduate bca in congo university 
and i have 1 year experience in tech support process and custumer service 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Good it's: ''bien or bon'' 
and Great it's: ''content or ravi''. 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	je suis un candidat ideal a ce poste de service a la clientele, parce que je pense avoir un esprit d'ecoute aux clients, une attention particuliere aux clients et a ce qu'ils disent, je suis egalement serviable et soucieux de relever le defi et enfin, j'aime fideliser mes clients en leur offrant un service qu'ils souhaitent. 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	a propos de la ville ou la cite dans la quelle j'ai eu a voyager , je peux vous parler et vous citer la ville d'addis abeba qui est la capitale de l'ethiopie, lors de mon voyage de kinshasa pour venir ici a delhi en Inde, j'avais eu a faire un escale de voyage a addis abeba ,parce que je voyagais avec un avion d'une compagnie d'aviation ethiopienne qui est Ethiopian Airlines et, mon escale avait dure plus de trois heures du temps pour enfin, m'envoler et atterir a Delhi ou je vis maintenant