Subject: Fwd: French Language Test - NAOMIE KAYEMBE
From: Sankarshan Rajan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Fri, 4 Oct 2019 05:35:38 -0700 (MST)

Hi Ayushi, 

This candidate has been rejected. 

Kind Regards, 
Sankarshan Rajan 

From: "brian sexton" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, October 4, 2019 5:57:14 PM 
Subject: FW: French Language Test - NAOMIE KAYEMBE 

Hi, 

It’s a ‘no’ for this candidate. 

Kind regards, 

Brian 

From: Maiwenn Gouthe 
Sent: Friday 4 October 2019 13:26 
To: Brian Sexton <[email-masked]> 
Subject: RE: French Language Test - NAOMIE KAYEMBE 

Hi Brian 

French is a bit awkward, some accents missing. It’s average level, not really top quality here. 

Hopefully that helps. If you need further testing one let me know 

Maiwenn 

From: Brian Sexton 
Sent: 04 October 2019 12:37 
To: Maiwenn Gouthe < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: French Language Test - NAOMIE KAYEMBE 

Hi Maiwenn, 

Could you please evaluate this French test? 

Kind regards, 

Brian 

From: Sankarshan Rajan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday 4 October 2019 12:36 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; deeksha < [ mailto:[email-masked] | [email-masked] ] >; HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: French Language Test - NAOMIE KAYEMBE 

Hi Brian, 

Can you please get this French Language test evaluated. 

Kind Regards, 

Sankarshan Rajan 

From: "NAOMIE KAYEMBE" < [ mailto:[email-masked] | [email-masked] ] > 
To: "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] >, "HR Livesalesman" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Sankarshan Rajan" < [ mailto:[email-masked] | [email-masked] ] >, "Deeksha Dadu" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 4 October, 2019 16:07:46 
Subject: French Language Test - NAOMIE KAYEMBE 

	

	

	

Foreign Language Screening Test 

	

	

Name 	

NAOMIE KAYEMBE 

Whats your first language 	

French 

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	

Afert realizing that the delivery address is incorrect,without taking time I will ask the buyer a correct address,I will give to the pizza boy for delivere the order as soon as possible, I will follow all the stape till the pizza will be delivered, after that I will call the buyer to apologize for the inconvenience. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	

My name is Kayembe Naomie, I'm student in JB knowledge university were I'm doing bachelor in Business Administration. I passed my 12 in 2010, then bachelor in IT at 2016, I have done some informatique cours (basics) I have worked in some companies Technical support and customer service (tech live connect, support mart, alive, beno..). 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	

LA différence entre un bon service client et un excellent service client de trouve au niveau de la satisfaction du client. Un bon service client répond aux attentes du client tandisque un excellent service client dépasse les attentes du client. 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

Je suis capable de donner un excellent service aux clients, comprendre, résoudre les problèmes et apporter de l aide avec motivation et volonté de faire pour satisfaire le client. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	

2 ans passé, j ai visité la ville de chandigarh à punjab, pendant la période d hiver en janvier. Il faisait très froid et je pense que la température était de -2 degré,il neigeait aussi. Alors que dans la capital Delhi il ne faisait que froid sans neige.l électricité n etait pas stable et la particularité de cette ville, elle est montagneuse et beaucoup plus les autochtones qui y vivait. propre, moins populaire, plus culturel et touristique.