Subject: Re: French Language Test - Landry Doua
From: Deeksha Dadu <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: HR Livesalesman <[email-masked]>
Date: Thu, 3 Oct 2019 16:51:53 +0000

Ok, thanks

Sent from my iPhone

On 2 Oct 2019, at 18:44, Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>> wrote:

Hello,

Sure I'll get that done and the others too by tonight and will get back to you.

Regards,
Ash

On Wed., 2 Oct. 2019, 14:14 HR Livesalesman, <[email-masked]<mailto:[email-masked]>> wrote:
Hi Ash,

Could you please interview his spoken as well?

Contact number- +91 9067970194

Regards,
Ayushi Verma
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 October, 2019 03:17:20
Subject: Re: FW: French Language Test - Landry Doua

Hi Ayushi,

Small typing mistakes but nothing major if the candidate is more attentive or proof reads what he writes.

Can I have the number please.

Regards,
Ash

On Tue., 1 Oct. 2019, 20:32 Deeksha Dadu, <[email-masked]<mailto:[email-masked]>> wrote:

From: Sankarshan Rajan <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 1 October 2019 at 2:53 PM
To: stephen blake <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: French Language Test - Landry Doua

Hi Stephen,

Can you please get this French Language test evaluated.

Kind Regards,
Sankarshan Rajan
________________________________
From: "Landry Doua" <[email-masked]<mailto:[email-masked]>>
To: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 October, 2019 13:50:24
Subject: French Language Test - Landry Doua

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Landry Doua
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   We apologize for the inconvenient. We understand what the delay cost you. We will need you to confirm your address then proceed for the delivering on time.
We will make sure that the same situation won&#039;t happen again.
Do not hesitate to contact us if you have further questions.

Thanks for your time and consideration.

Landry Berenger
Customer care

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Doua Landry berenger native french speaker from Ivory coast living in India for now 8 years. I am 32 years old. I have done 12th in sciences in a public school in Ivory coast then bachelor under Bangalore university. I have 5 years experience in French language process in different fields which are translation 1 year, quality Analyst 06 months, customer services 1 and half year at last French teacher 2 years.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      La difference entre un bon service clientèle et un excellent service clientèle apparaît dans la satisfaction et loyauté du client. Cela veut dire qu'un bon service clientèle va tout simple donner les services necessaires au client sans toutefois se soucier de la satisfaction du client. Par contre, l'excellent service clientèle va se soucier de la satisfaction du client et aussi s'assurer que le client soit loyal à la compagnie.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        Je suis le correct candidat pour ce poste car  ma competence, mon abilité et ma connaissance, qui sont la communication, l'adaptation, l'attention et l'assiduité, sont les atouts majeurs que votre compagnie recherchent.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Je m'appelle Landry et je vais vous parler d'une ville qui est située à l'ouest de la Côte d'Ivoire du nom de Man. Man est une petite ville forestière de moins de 2 millions de population. Man est bordé de Montagnes d'où son nom de la capitals des 18 montagnes. Cette ville vous offre une diversité culturelle, florale et faunale à cause de cette forêt qui l'entoure, qui fait de Man in lieu tourists. Nous n'allons pas passer sans parler de cette fameuse montagne qui attire chaque année les touristes, venant de partout dans le monde entier. Cette montagne s'appelle les Dents de Man à cause de son apparence de Dent.
J'ai été très content de vous parler de Man ma ville natale.

Merci