Subject: Arabic Language Test - Mohammad Nasir Khan
From: Mohammad Nasir Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Oct 2019 08:29:51 -0400

| | Foreign Language Screening Test

Name | Mohammad Nasir Khan
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I am an executive of pzza hut now a days once upon i got a call from side of customer and i have informed customer that your delivery in 30 minutes unfortunately my field exeutive reached at incorrect adress so he got late then I received call from side of the customer then I apologised for delay in  delivery and I told valid reason delay in delivery.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am Mohammad Nasir,  date of birth 1November 1994, from Azamgarh (UP)
I am master's in Arabic languge and leterature from KMC university Lucknow, and graduation from same university.
I did Almiyah from Jamiatulfalh and molviah from same college.I know Arabic English & Urdu languge. My hobies are swimming playing cricet & reading book.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | A great customer service experience is when you provide the "extara mile" for the customer. Providing what the customer needs but also going  our of your way to do it. It also make the customer very happy that you took call and resolve their issue and make a very good impression not only for you but for the company that you represent.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Communication.
Problem solving.
Good listening skills.
Time management.
Flexbility.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Holiday trip to mussoorie.The culture, weather and beauty of Mussoorie are totally different and unique from other hill stations. Mussoorie is a hill station of Uttarakhand. I have traveled to many other hill stations in India with my friends and family, but when I visited Mussoorie for the first time last year, I found that Mussoorie is the best out of them. I have heard people saying that Mussoorie is 'the Queen of Hills' and I also recognized that this is totally true through my visit. On my visit to this beautiful hill station I found a lot of adventure sports activities like river crossing, valley crossing, rappelling, Rock Climbing, Sky Bridge, Sky Walk, bungee jumping and white water rafting here. The weather is always pleasant here.

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