Subject: Arabic Language Test - Rifat Fazil
From: Rifat Fazil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Oct 2019 07:29:52 -0400

Foreign Language
Screening Test

Name

Rifat Fazil

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

First I apologize humans say sorry after the I informed him that
his order Will be delivered as soon as possible..

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

I am Rifat Fazil my home town is baramulla Kashmir. I had done
my graduation and post graduation in Arabic from Aligarh Muslim university
presently I am pursuing PhD from Aligarh Muslim university..

In
YOUR LANGUAGE: What according to you is the difference between good and great
customer service?

خدمة العملاء انها المرحلة
الاساسية تقوم صوت وأسلوب واضح..

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

اخترت لهذه الوظيفة لأنها تناسب
خبراتي ومهاراتي.

Please answer this question in YOUR
LANGUAGE: In 200 - 500 words please tell us about any city or town that you
traveled to

رحلت مدينة ميسور هي أحد
المدينة تقع في كارناتاكا في الهند. وهي أحد
أجمل المدينة سافرت إليه.يوجد العديد من
القصور والمحلات القديمة..