Subject: Re: LSM Joining Case Test - Monika Mehra
From: Monika Mehra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Oct 2019 02:56:17 -0400

| | LSM Joining Case Test

Name | Monika Mehra
E-mail | [email-masked]
Phone Number | (+91) 9873588394
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This have complete details mentioned.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service - Where we provide a satisfying customer service which client is expecting.

Great customer service-Where we provide a service where the customer is happy & again want to have all such services with us again & again due to full satisfaction & beyond his expectation.

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