Subject: Re: LSM Joining Case Test - Shivani Kumar
From: Shivani Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Sep 2019 05:14:03 -0400

| | LSM Joining Case Test

Name | Shivani Kumar
E-mail | [email-masked]
Phone Number | (+91) 9773851183
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because customer asked to deliver the tickets to another address and for that customer needs to update the address by visiting above link to make sure that tickets will be receive by someone at his hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service means providing the relevant and accurate infomation to the customer at the time of their shift/job while on the other hand great customer service means providing  each and every infomation about the service and product at any point of time and makes a good and friendly relationship with the customer by which he can provide best service to customer.

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