Subject: Fwd: Portuguese Language Test - Victor Pavani
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Sep 2019 00:09:40 -0700 (MST)

Hi, 

Joshua evaluated this test as "written too less, but what's written is correct." 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Victor Pavani" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, 24 September, 2019 23:17:32 
Subject: Portuguese Language Test - Victor Pavani 

		Foreign Language Screening Test 	Name 	Victor Pavani 
Whats your first language 	Portuguese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In that situation, i will offer some discount on his order, or offer some present without cost in order to make him buy again in some near future. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Victor Pavani, formed in computer technician, made a 4 year english course, actually i'm going to college doing administration, worked with sell and attendance for 6 months. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	A diferença entre o bom e o ótimo, é como você faz a leitura de seu cliente no momento crítico para assim poder ofertar a melhor solução para o problema do mesmo. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Hiperativo 
Estudioso 
Comunicativo 
Atencioso 
Inovador 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Viagem somente uma vez ao exterior, para orlando nos estados unidos, adorei conhecer a cultura e poder exercer meu inglês. 
Fora esta cidade, viajei para algumas no brasil como, são paulo, gramado, florianópolis,natal, campinas, curitiba, goiás.