Subject: Arabic Language Test - Mohd Rashid Khan
From: Mohd Rashid Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Sep 2019 03:32:52 -0400

| | Foreign Language Screening Test

Name | Mohd Rashid Khan
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | We will apologise for our misunderstanding and will convince the customer to have it. If he follows delivering rules  and regulations then wenter will offer him to have pizza on the reduce ratest.  And in my opinion down fall of prices will be acceptable for all customers.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

X-passed 1987
XII Passed  1989
From 1991 to 2004  I was in Saudia Arabia
B.A  passed  2009
M.A  passed 2011
B.Ed  passed 2010
PhD   submitted  2019

The entire background hails from teaching.
I also taught in Jeddah  for 7 years Approx  . I worked there as a private tutor for Arabians  Pakistani  and Sudani.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good denotes positive nature of customer where as greatness  indictates towards both pro and cons according to time and adjustification of decesion.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

We should be puctual
Honesty policy should be adopted
Curiosity brings rapidness in work.
Ability/Education opens the routes  among countries.
Adjustmen/Contentment will learn us to make do in less money.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

I hail from Moradabad city.  That was situated at the time of Shajahan Emperor.
It is prominent in the work of Brass copper Aluminium ,Silver, Iron and wood also. According to serway in 2005 the city contained 3500 exporters,  They export their metals item in every nook and corner of the worlid. It's counted as Maharaani Nagar and smattering city by Present PM of India. It's legislature has gone to BJP  but MP  has been elected from  SP. This city is situated near Ramganga River which merges at Sanger Allahabad.

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