Subject: Arabic Language Test - MD akhlaqur Rahman
From: MD akhlaqur Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Sep 2019 02:23:50 -0400

| | Foreign Language Screening Test

Name | MD akhlaqur Rahman
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all I would like to make him sure that I made mistake and I confess after that I will send his order as soon as possible

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I AM akhlaqur Rahman basically I am from Bihar now a days im here in sadar bazar New Delhi
I have completed 10th from BSMEB
and also done 12th from same bord
and I have completed graduation from mazhharhaqe university along with computer diploma and personality development
I didn't Job anywhere yet but I used speak with foreigners

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

اننی اظن عن زبون جید ھو الذی یاتی الی دکاننا ویسءل عن الاشیاء بلین ورفق
ولکن زبون عظیم ھو الذی یشتری من مقدار کبیر حتی ان الشرکہ تحتمل علیہ

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1کنت اتمنی ان ااتکلم باالعرب عند ما تعلمت ھذہ اللغہ
2اننی احتاج الی الوظیفہ و انا اعلم ھذالفن
3اذ اتصلت بھذہ الوظیفہ ساتصل الی غایتی
4فی ھذہ۔ الوظیفہ اننی اشعر الغبطہ
5فی ھذہ الوظیفہ اننی اننی احساس الفلاح

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | حالا اننی تخرجت من البکالوریوس ولذالک ما استطعت ان ازور بلادا مختلفہ لاننی ما وجدت الفرصہ ولکننی انا اعلم عن دلھی لاننی مضیت ھنا اکثر من عمری وانا اعلم عن اقبالھا وادبارھاوقد زرت امکنہ تاریخیۃ کقلعہ الحمراء وما الی ذالک من غیرھا

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