Subject: Re: French Language Test - Ankita Prashar
From: HR Livesalesman <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 24 Sep 2019 05:01:09 -0700 (MST)

Hi, 

This test was rejected internally with a rating of 4/10 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Ankita Prashar" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, 24 September, 2019 16:46:14 
Subject: French Language Test - Ankita Prashar 

		Foreign Language Screening Test 	Name 	Ankita Prashar 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Hello Sir : 
I am really sorry for the inconvenience caused . 
As I can see the reason to the delay for your order is because of the mistake made in registerring your address . 
I really apologise for the inconvenience and really appreciate your kind patience . 
As per my records your address is 1144 D 110015 New Delhi , after reconfiration i am repeating your address and it is 1144 B 110015 Nez Delhi . 
Please allow me a moment let me inform my delivery boy with correct address and soon he will be on his way to deliver your order . 
Thank you for your patience . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Ankita Prashar . 
I am born and raised in Faridabad . 
Talking about my Educational qualifications after doing my schooling in 2011 from St ' John's I persued my graduation in commerce in 2014 , along with that I persued French Language fro, Alliance Français de Delhi . 

Talking about my work experience , I have 5 years of total experience working with 
Techvedic :Sales agent French 
Tlc : Supervisor Technician French 

My hobbies include 
Reading books 
Travelling 
Exploring new places 
Doing Adventures 

Gatt : Team Leader French 
Gkit : Team Leader French 
Quantm: B2B Process Head 
Gmx Wizkraft : Team Leader French 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	La Service Clientelle : 
Good Customer Service: 
En Ce qui concerne de bon service clientelle çe veut dire : La problème de client est bien resolu en temp donner . 

Great Customer Service : 
En ce qui concerne de mieux service clientelle çe veut dire : Le client est donné le meilleur service avec la bonne qualité d'assistance et le client est très contente de service donner . 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je suis la candidat parfait pour cet poste parce que moi j'ai l'expérience de présque 5 ans de travail avec centres d'appelles . 

Avec l'expérience le personne peut ameliorer la talente aussi . 

J'ai beaucoup d'amis Français avec qui je peux parler français et ameliorer mes competences en langue chaque jour . 

Je Peux Parler Français courament et avec le français j'ai l'éxperience d'autre travail aussi comme : controller l'éauipe , excel , powerpoint etc. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Le mois dernier je suis allè à Manali avec mes amis . 
Nous étions six et on conduissait la voiture jusqu'à Manali . 
Il faissait très froid . 
on a amusse beaucoup . 
on a bu trop de whiskey , bière la bas . 
c'était le premier fois on a bu whiskey sans limite ce que le autre jour nous ne sens pas que est ce aue en peut voyager ou non et on dormait le jour et la nuit . 
nous ne regardions rien de scene de Manali