Subject: Arabic Language Test - Tariq Khan
From: Tariq Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Sep 2019 07:46:14 -0400

| | Foreign Language Screening Test

Name | Tariq Khan
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

1st of all i will apologise for my mistake and show my regret on not to delivering on time
I will correct my mistake entering correct address and call him back to info that he has to wait for 30 minutes again and will convince him that same mistake will never happen again

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I m graduate from Jamia millia islamia New Delhi in arabic hons. I can speak 4 languages
I started my career settling a small business in my home town but demonitisation ruined my dream. I worked in alafia meditrip a private company as an interpreter for six month and left the company for my bright future i want to join your and it will be pleasure for me

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

لدي افضل ترجيحات أن يكون زبائن مطمئنين وراضين من خدماتي
والفرق بين حسن وأحسن وهو كيف نتفاعل مع الزبائن عندما هم يشكون

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | عواطفي ومجهوداتي وركزي في عملي يجعلني احسن عميل في توفير الخدمات في هذه الشركة
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | زرت نينيتال العام السابق قد سافرت بالقطار الى كات غدام هذه المدينة كانت محيطة من من الحقول وبساتين كأنها جزيرة في بحر أخضر لا ترى فيها الا خضرة وماءا ،فالأرض خضراء والحقول خضراء والدنيا كلها خضراء في هذه المنطقة الجميلة، وأرى كثير من البلد هم أثرياء ومطمؤنين انا سمعت بشأن هذه المنطقة إذا نزلت أمطار كثيرة وفاض النهر أصبحت المدينة شبه جزيرة يحيط بها الماء من أربع جهات

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