Subject: Portuguese Language Test - Aryan Srivastava
From: Aryan Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Sep 2019 10:14:40 -0400

| | Foreign Language Screening Test

Name | Aryan Srivastava
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Dear Sir sorry for the inconvinence cause to you.Definetly you will get your pizza free because as i seen it's already been more than 30 minutes could you please confirm your address again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Aryan. And I am from Varanasi my father is businessman my mother is teacher and I have two younger sisters.I completed my 10th and 12th from varanasi and graduation from Aligarh I had done B.Tech in cse and  Iam 2017 passout rhen after I started work for CIPL on the project of TPDDL as a Technical support I resigned in march 2018 then after I started to learn Portugues Language In Begineer and Elementry level from Embassy of Portugal and I completed my Advance level from Langécole Moolchand.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Bom atendimento ao cluente é que você os tratou e resolveu a consulta. E o excelente atendimento ao client é que você lidou com a consulta ao cliente, além de criar a lidar com qualquar cliente agressivo com muita calma.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Eu tenho Atençao.
Eu tenho habilidades para resolver problemas.
Sei como lidar com clientes agressivo
Eu concluo meu trabalho em um determinado momento.
Eu tenho habilidades de gerenciamento de tempo.
Capacidade de usar lunguagem postivia com os clientes.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Eu viajei varanasi é uma cidade muito bom. Varanasi tem muitos lugares para visitar são muitos templos em varanasi approximadamente 3000 templos là. Varanasi tem muitas universidades, mas uma das famosas é a BHU, que é treceira maior universidades da India. India tem muitas ghats são muitas ghats em varanasi approxidamente 84 ghat lá.
Membro do parliamento de varanasi é o nosso primeiro ministro do India Shree Narender Damodardas Modi. Ele fez muito pelo desenvolvimento de varanasi elefez varanasi verde e clean. Varanasi é a cidade mais antiga do mundo e cheia de culturas. Obrigado.

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