Subject: Fwd: Portuguese Language Test - Vinene Mindo
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 19 Sep 2019 23:49:14 -0700 (MST)

Portuguese Applicant 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Vinene Mindo" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 20 September, 2019 11:27:00 
Subject: Portuguese Language Test - Vinene Mindo 

		Foreign Language Screening Test 	Name 	Vinene Mindo 
Whats your first language 	Portuguese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Greetings and apologies for this concern issue i had reviews and noticed that I had entered the wrong location for the delivery of your order please accept my apology and I’m solving this issue now. Thank you for understand. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I’m a confident person carrying a lidership, corporation, and satisfaction I like to work as a team but always make sure I had learn something or teach something in the end of the day. 
My expectations are to develop increase and lean more day by day. 
My education background:I had being formed as business analytic back in my country B com e-commerce aut of my country 

Professional experience: I work as P A in south africa Johanesburg in a private company harmony imigration 
Now with TATA as IT support those was my 2 last jobs 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Eu acho que todos podem sem bons clientes mais ótimo cliente primeiro é aquele que tem respeito é atencioso e análisa as coisas lentamente não se precipita. 

Mais tambem acredito que pra ter bom cliente precisa se de um bom trabalhador. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Eu sou a candidata perfeita pra essa oportunidade porque tenho às qualificações perfeitas pra tal a minha personalidade e vontade de atingir mas e alcançar o melhor é mais forte que tudo por isso me acho capacitada o suficiente pra tal 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	A cinco meses atrás eu fiz uma viagem à Europa então visitei Paris porque queria tanto ir a tour Eiffel entao Paris é mesmo bonito Europa é diferente mas o único aspecto que realmente me emcomodou foi que eu não conseguia me comunicar porque não falo francês . Obrigado