Subject: Fwd: Italian Language Test - teja rompicharla
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 19 Sep 2019 02:34:13 -0700 (MST)

Tommaso checked this test and rated 3.5/10. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "teja rompicharla" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 12 September, 2019 19:27:54 
Subject: Italian Language Test - teja rompicharla 

		Foreign Language Screening Test 	Name 	teja rompicharla 
Whats your first language 	Italian 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	if the address is near by wrong will keep him on that it will be in few minutes or else i can make him cool that your pizza will be delivered without any cost.so that next will be more alert than before entering address. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	this is teja born in 1990 at tirupati located in southern part of india. I came to italy in 2015 to do masters in international business and finance as if my thoughts are related to business and finance. i learned italian myself through books new-papers tv etc. Italian language is the most important thing to find a general job. likely while studying only i found a job in restaurant and later on learned a pizzamaker one small passion of my life. 
Professionally i worked as admin, supervisor and finance controller. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	per la customer service il buono loro ti pensa no normale pero ottimo che non possono imaginare. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	io sono proattiva 
subito resolvere di problema pe clienti 
spontaneita attivo 
calma per fare servizio 
gestire la situazione molto attenzione 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	io sono abbita a bergamo 50km da milan grande citta che tanto informatica historica strutturato molto bellismo. io andanto quardado duomo cathedral che grande museo anche.venendo a bergamo antico citta che due parola per questo citta alta citta bassa. 
citta alta che tutti historico che grande cathedral papa giovanni che prega tanto a dio. 
riechi quardare bellisimo ambiente umpo montania. che servizo di mezzi publici servizio per gente a girare tutti citta il economico per vivere qua.