Subject: Re: Portuguese Language Test - Anibal José
From: Sankarshan Rajan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 17 Sep 2019 06:32:32 -0700 (MST)

Hi Ayushi, 

Not yet. Have asked the Client he is still awaiting a response. 

Kind Regards, 
Sankarshan Rajan 

From: "HR Livesalesman" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, September 17, 2019 5:51:53 PM 
Subject: Re: Portuguese Language Test - Anibal José 

update? 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "stephen blake" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Tuesday, 17 September, 2019 14:44:06 
Subject: Fwd: Portuguese Language Test - Anibal José 

Hi, 

Can you please get this Portuguese language test evaluated. 

Kind Regards, 
Sankarshan Rajan 

From: "Anibal José" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 16 September, 2019 13:18:37 
Subject: Portuguese Language Test - Anibal José 

		Foreign Language Screening Test 	Name 	Anibal José 
Whats your first language 	Portuguese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	As a customer care service, the fist thing to be done is apologising the customer and later assure the customer that we will make sure the pizza is delivered as soon as possible. After that we need to correct the the address and then follow up to check the status of the delivery. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Anibal José is my name, i am 25 years old, I’m a son of an Angolan Woman and a Portuguese man, i am graduated in BCA ( Bachelor of computer application in India ) actually living in Lunda ( Angola ) 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Na minha mais modesta opinião, a diferença entre o bom e o excelente, encontra-se na capacidade de resolução de qualquer problema em um curto espaço de tempo, isso porque as pessoas de modo geral não gostam de ser repetitivas, portanto estar a ligar ou a enviar mensagens por causa de um mesmo deixa as pessoas com estresse e isso é tudo que elas querem evitar. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Eu acredito que sendo jovem temos mais capacidades de fazer muitas coisas, portanto a primeira coisa que me faz um candidato ideal para este trabalho é o facto de ser jovem, estar com muita vontade de aprender coisas novas, querer também expandir meus conhecimentos nas mais diversas áreas e também por gostar de lidar com pessoas de diferentes partes do mundo. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Viajar faz bem a alma e eu em particular sempre gostei muito de viajar, conheci países como Portugal, Brazil, Africa do Sul e também Índia. O que posso dizer é que foi tudo uma maravilha, porque nos lugares onde passei encontrei pessoas que me receberam muito bem, descobri muito sobre a cultura, a culinária e muitas coisas mais sobre países mencionados à cima.