Subject: Spanish Language Test - nishita chauhan
From: nishita chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Sep 2019 09:03:17 -0400

Foreign Language
Screening Test

Name

nishita chauhan

Whats your first language

Spanish

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

first i would thank him to being on hold and for his patience
.then i apologize for inconvience after that i will inform him that there is
some technical issue  because of that his order is late .then i explain him
dont worry as i can see your order will reach in some time.i say him this
mistake will not occure again . and confirm his all information once again. then
i end up the call with this mandatory line thank you for calling pizza hut have
a gud day.

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

my name
is nishita chauhan. i have completed my studies from daulat ram college du.i
have done my graduation in b.com with advance diploma in spanish. i am 20years
old .living with my family . spanish is my favorite language . i want to work as
spanish language expert.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

GOOD ES
BUENO . ES SIGNIFICA ASI ASI TAMBIEN PODEMOS USAR PAR DECIR VALE .EN LUGAR DE
VALE PODEMOS USAR BUENO . GREAT ES GENIAL EN ESPANOL.PARA DECIR UNA COSA ES
PRECIOSA PODEMOS DECIR ES GENIAL Y TAMBIEN PARA DESCRIBIR UNA COSA ES FUNCIONA
GENIAL.

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

mi nombre es nishita .mi apellido es chauhan . yo vivo con mi
familia en noida sector 49 . he hecho diploma avanzado en español . me gusta
ver las peliculas de espanol ,escuchar la musica de mexicaNA y es un idioma muy
interesante . YO traduzco las canciones de hindi en espanol. me encanta esta
idioma . adoro los espanoles y yo enseno espanol a mis estudiantes tambien.
ojala yo tenga un trabajo bueno,. lo de trabajo es muy importante para vivir la
vida .POR QUE SOY PERFECTA PARA ESTE TRABAJO DE SERVICIO?PORQUE TENGO PERFECCION
DE CONVENCER. YO PUEDO EXPLICAR TODO EN BUENA MANERA . TENGO BUENA PACIENCIA Y
SOY MUY CALMADA  Y BUENA TRABAJADORA .ME ENCANTA HACER MI TRABAJO A
TIEMPO.

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

SOY DE INDIA .UN DIA YO Y MIS AMIGOS DICIERON VIAJAR A PUNJAB .
ES UNA CIUDAD MUY LINDA . LA AMBIENTE DE PUNJAB ESTABA MUY TRANQUILA . YO VI
MUCHOS PARQUES ALLI . HABIA UN PARQUE DE ESPEJO QUE ES MUY FAMOSO. YO LO QUERIA
MUCHO . MIS AMIGOS Y YO DISFRUTAMOS MUCHO ALLI . HICIMOS UNA FIESTA TAMBIEN
,COMIMOS UN PLATO DE PUNJAB LO ERA MUY SABROSO .YO BEBI UNA BEBIDA MUY FAMOSA
SE LLAMABA LASSI . TAMBIEN ME ENCONTRE CON EXTRANJEROS
.