Subject: Re: LSM Joining Case Test - Kavita Singh
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 16 Sep 2019 08:50:45 +0000

Reject her

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Monday, 16 September 2019 at 2:16 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: LSM Joining Case Test - Kavita Singh

This applicant has applied for Project Manager.

Second answer is irrelevant to the question.

Regards,
Ayushi Verma
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

________________________________
From: "Kavita Singh" <[email-masked]<mailto:[email-masked]>>
To: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 September, 2019 14:08:47
Subject: Re: LSM Joining Case Test - Kavita Singh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Kavita Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9990469303
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I have selected this blurb as the customer will be travelling during that time. He might not be available at home so customer can give his hotel address in order to receive the tickets on time wihtout any hussel. Also, would like to add (I can understand you are very anxious to receive your tickets as the event date is quite close ) since live salesman is in customer service so customer empythization is important.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A good customer who is frequent buyer. A Great customer is who know what he is buying and from where he is buying who trust on salers. Knows better from where he can get the good services. knows his rights but can deal with the salers patiently.

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