Subject: Fwd: French Language Test - MABIKA MAVOUNGOU pilmossi prince
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Tue, 10 Sep 2019 05:13:37 -0700 (MST)

Hi, 

Please evaluate for French. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "MABIKA MAVOUNGOU pilmossi prince" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 27 August, 2019 18:25:23 
Subject: French Language Test - MABIKA MAVOUNGOU pilmossi prince 

		Foreign Language Screening Test 	Name 	MABIKA MAVOUNGOU pilmossi prince 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Dear customer, we are very sorry that you still have not received your order. I want to extend my sincerest apologies for that inconvenience,According to our technical team, the error was due to a computer glitch in our system.again, we apologize for this inconvenience. 
Sincerely, 
Customer Pizza Hut 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My is prince, I am from Congo . I am passionate about my work, because I love what I do. I have a steady source of motivation, I graduated with a bachelor of computer science,Noida international university. I have been working as a seller in tech support, computer repairs services in beno support. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	La différence qui existe entre un bon et un excellent service client est que: 
Le bon service client reside dans le fait que vous ne faites probablement que satisfaire vos clients, tandis qu’un excellent service client, vous les gardez également fidèles à vos services. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je suis un excellent communicateur, un bon motivateur et je fais en sorte que les clients disposent toujours des bonnes informations,ça permet d’augmenter le taux de fidélité clientèle. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Je vais parler de la ville de Dakar qui est la capitale du Sénégal, Dakar est une grande ville touristique avec une population très accueillante et des endroits touristiques qui attirent beaucoup de gens à travers le monde entier, avec son quartier traditionnel, la médina qui accueille la grande mosquée qui se distingue par son imposant minaret. Le musée Théodore monot expose des objets culturels comme des vêtements, des percussions, des sculptures et des outils. La vie nocturne animée de la ville trouve son inspiration dans la musique locale. Avec l’île de gorée qui était le point de départ de plusieurs esclaves vers l’Europe et l’Amérique. Dakar est une ville très historique et aussi qui garde l’histoire de toute une Afrique.