Subject: Fwd: LSM Joining Case Test - Hemant babu
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 10 Sep 2019 03:32:29 -0700 (MST)

This applicant has been rejected. 
Sales profile, wants to apply for Project manager but has no experience in team handling. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Hemant babu" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 10 September, 2019 15:26:06 
Subject: Re: LSM Joining Case Test - Hemant babu 

		LSM Joining Case Test 	Name 	Hemant babu 
E-mail 	[email-masked] 
Phone Number 	(+91) 7906704459 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	We should start from initial to understand the basic fundamentals and then proceed further by carrying those basics in mind,which will help to resolve the upcomming hurdles. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	good customers are those who call us for each and every problem that they face. 
good customers give average feedback. 
good customers sometimes becomes angry and uses abusive language. 
good customers call again and again for the same trouble and argue over it. 
great customers are those,who genuinly call us when they face frequent troubles. 
great customers give above average feedback. 
great customers are those who stay calm and listen to the solution provided for their trouble. 
great customers call once for the trouble,understand the solution over their problemand end with a excellent valuable feedback. 	

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