Subject: Japanese Language Test - Herwin Dayondon
From: Herwin Dayondon <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Sep 2019 03:00:30 -0400

| | Foreign Language Screening Test

Name | Herwin Dayondon
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

In that case Iwill have an apologies to the customer right away when I answer back the call and told him/her  that I had a mistake technically  about the address thats why pizza delevery delayed.
I will take a promise that it won't happen again and by the next time customer order
he/she receive the delevery on time.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Hello good afternoon, Im Herwin Dayondon
23 years old  Im from  Lapu-lapu Cebu.I only finish Highschool  level ,and i took Bartending nc2  making & developed beverages  & my previous job is in ICON club I am the bartender  there for almost 2years .
When im working  at club I also took a Japanese Language Proficiency Tutorial Center (JLPTC)  for 4 months .thank you.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | わたしぎ の いまは たいへんきゃくに ある もっとも よい とても きゃくに たえずです.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

わたしは いままで にほんご をわかりましたそして
わたし が いち ことば えいご を わかりました
わたしぎ の customer service にほんごを じゃま じゃない.
わたしの しごとけいけん は にほんご customer service をじゃない でも わたし が いま やさしならう からにほんごに べんきょうして います.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | わたしは今年 ともだちが おとうさん とおかあさんとおにいさんとおねえさんといもうととくるまで SIMALAに 行くそしてそのあとのわたしは ともだちと はやいアパト に かえりました. わたしは まえ 付き おとうと ともとビケ でKAWASAN FALLS に  きます.

| |