Subject: Japanese Language Test - Herwin Dayondon
From: Herwin Dayondon <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Sep 2019 04:05:26 -0400

| | Foreign Language Screening Test

Name | Herwin Dayondon
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

in that case i prefer to have an apologise and accept the mistake directly for what happened
then promise then that it won't delayed again .Give him/her a good service next time.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

hello im Herwin Dayondon , 23 years old and im from Lapu-lapu cebu .
I finish only Highschool   then i trained Bartending Nc2 ,i work as a bartender  almost 3 yrs while im working  i took JLPTC tutorial center  within 4 months.thank you.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | watakushigi wa ii customer nokoru desu oyobi taihen customer kinmu yatsura o wazurawajanai.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

watashiwa nihongo o benkyoshite imasu soshite eigo o wakarimashita .
watashiwa wa customer service job o hagemasu.
chansu o customer service de zehi shigoto shitai desu.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | watashi no tomodachi wa sengetsu carcar city ni iku ie o ikimashita soshite souchou wa tomodachi ga chichi to simala ni ikimasu demo chichi Bolinawan carcar ni kuruma o noriireru .watashi no tomodachi wa lapu-lapu ni motorbike o sondeimasu.

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