Subject: Re: LSM Joining Case Test - sudhanshu mishra
From: sudhanshu mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Sep 2019 06:28:09 -0400

| | LSM Joining Case Test

Name | sudhanshu mishra
E-mail | [email-masked]
Phone Number | (+91) 9108468700
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because agent is showing empathy and sympathy to the customer

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means customer is just satisfied with the service we have provided.
Great customer service means customer is delighted with the type of services offered to him.
Good customer service may or may not give us business in future but great customer service will definately give us business in future.

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