Subject: Fwd: LSM Joining Case Test - Siraj Ahmed
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 3 Sep 2019 01:39:15 -0700 (MST)

Hi, 

Let me know if this applicant can be interviewed further. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Siraj Ahmed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 3 September, 2019 14:06:50 
Subject: Re: LSM Joining Case Test - Siraj Ahmed 

		LSM Joining Case Test 	Name 	Siraj Ahmed 
E-mail 	[email-masked] 
Phone Number 	(+91) 7055809870 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Because there should be a proper delivery address for delivering the tickets, and if the customer gave his proper address then only we can reach him. So for delivering some package or tickets, we need to confirm the address first, after that we should provide our best policy towards it and make it possible as soon as it can be. Customer satisfaction should be our first priorty. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good customer service is the one who work on the company gudelines and follow all the policies made by it, along with that he/she provides solution to the problem for the customer. But a great customer service is the one who is a good customer service also along with that he gives his best to the customer until the customer gets satisfied, also he/she manages to cooperate with the staff member and make a healthy and good environment in the office properly obey all the guidelines and rules made by the company 	

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