Subject: Re: German Language Test - Samiksha Gupta
From: HR Livesalesman <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Mon, 2 Sep 2019 02:38:56 -0700 (MST)

Hi Sankarshan, 

This test was rejected by our German agent- Fatoumata 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Samiksha Gupta" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 2 September, 2019 13:28:03 
Subject: German Language Test - Samiksha Gupta 

		Foreign Language Screening Test 	Name 	Samiksha Gupta 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Since it is a mistake made on the company’s part, i would request the customer to wait for another 20 minutes and would tell the delivery person to deliver the pizza for free. As it is a mistake done by me, i should be bearing the amount. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I have completed my B.Com (P) from Satyawati College, Delhi University this year (2019). I have also completed B2.2 level certification for sprechen and schreiben. I am a fresher and i am looking for a job in a good company. I live in a nuclear family which includes my younger brother and my parents. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Gut Kunden Dienst kann ein Problem lösen aber das beste Kunden Dienst kann eine problem sofort und richtig lösen. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	I habe meine B2 in sprechen und Schreiben gemacht und ich bin auch fertig mit meine Abschluss im Wirtschaftwissenschaft. Ich bin ein anfänger und möchte in eine angebliche Firma arbeiten. Ich werde nach besten Kraft arbeiten. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Letztes Jahr hatte ich mit meine Freunden nach Jaisalmer gereist. Jaisalmer ist eine große Statt in Rajasthan. Es hat viele Sehenswürdigkeiten wie Sam Sand Dunes, am großten Kastell in Indien- Jaisalmer Kastell, Indien-Pakistan rand und ein See. An den See haben wir Bootfahren gemacht. Dort hatten wir auch Wüste Safari gemacht und dann hatten wir im Camps übernacht geblieben. Wir hatten unsere Silvester dort gefeiert. Jaisalmer bekommen viele Touristen im Winter. Jaisalmer ist sehr schön. Eine reise mit Freunden ist immer eine wunderschöne Reise. Es war eine gute Erfahrung.