Subject: Re: Spanish Language Test - Claudia Uribe
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 2 Sep 2019 07:48:36 +0000

Didn’t you say she was mentally disturbed?

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Friday, 30 August 2019 at 6:10 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Spanish Language Test - Claudia Uribe

Hi,

Please evaluate for English.
Salary discussion, written and spoken spanish evaluation- Done!

She can join us within 2-3 weeks if selected.

Regards,
Ayushi Verma
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

________________________________
From: "Claudia Uribe" <[email-masked]<mailto:[email-masked]>>
To: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 22 August, 2019 18:39:44
Subject: Spanish Language Test - Claudia Uribe

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Claudia Uribe
Whats your first language       Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I Will apologize with the customer anf explained yhe situation and correct the adress right away.

I will provide him a disscount in his next purchase and sned over the pizza.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am mexican, I am 29 Yeats old, I AM single and I love with my Two younger sisters and my parents.

I studied highschool on a cathollic school calles Miraflores,there I learnt English.
After I entered to college for studing hotel management, I took only four semestres and went into al intership of six months un a Hotel located between Cancún and playa del Carmen called Rosewood Mayakoba, i worked as a butler dispatcher,in that moment I met for the fiesta time customer service. Once the training was over I returned to México city and quit school.

I started working as a asistant i'm a company, i worked there for almost three years.
After that I took muy first job officially in customer service in a bank it was love at first sight,after that Job I keep working in the same field pm different companies and I don't see myself working in anything else.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Para mí un buen servicio al cliente es hacer lo que se te pide, un excelente servicio es superar las expectativas e i un paso más.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        Tengo la experiencia necesaria.
Soy muy adaptable.
Me gusta conocer nuevas culturas y formas de pensamiento
Me gusta proporcionar un servicio de calidad

Soy muy comprometida
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Yo fui a playa del Carmen, que está localizada a cuarenta minutos de Cancún en Quintana Roo México, es una playa todavía un poco virgen por lo que es bellísima.

En el centro está la calle principal que se llama la quinta avenida está llena de tiendas y restaurantes y hay música, parece que es una fiesta hay muchas personas caminando con sus perros y está llena de vida.

En la playa hay muchos restaurantes que sirven toda clase de comida y hay hasta unas mesas para masaje, puedes hacerte un masaje en el medio de la playa.

Una de las playas más famosas se llama mamitas hay siempre hay música y se organizan festivales de música electrónica.

Otra ventaja es que es muy céntrica por qué está cerca de varias zonas arqueológicas y de playas más vírgenes como Cozumel o xolbosh.

Playa del Carmen es el lugar ideal para descansar u estar en contacto con la naturaleza