Subject: Fwd: Arabic Language Test - Abdullah Abdullah
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 23 Aug 2019 01:36:01 -0700 (MST)

Hi, 
This test has been approved by Abdullah for Arabic. 
Please evaluate English and let me know if we need to forward this to client. 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Abdullah Abdullah" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 22 August, 2019 17:37:49 
Subject: Arabic Language Test - Abdullah Abdullah 

		Foreign Language Screening Test 	Name 	Abdullah Abdullah 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Actually this is our mistake that already i entered the wrong address of customer then how its possible to customer receive his her order on time ' in this case first of all i will apology of mistake and never will do this type of mistake i have to dedicate to my task carefully listen to the customer carefully and dnt write wrong address because dedication and determination very important for every employee 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Hi i m Abdullah 36 years old have two kids and we are six members in my family i have two brother and one sister they are all married my ealder brother is Govt: head master other one is farmer . 
I have done my Graduation from Luckow in 2002 . 
M.A. in Arabic from EFLU 2007 
M.Phil in arabic modern literature from JNU 
Diploma in Translation from CIEFL HYD 
Diploma in Urdu from N.C.P.U.L 
C.O.P in Spanish from ;IIT Delhi 

I have more than five years of work experience more than four years in medical tourism field as an Arabic language Interpreter for Arab patients like Iraqi ' Omani and Emarati etc: 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	عمیل راٸع : هذا هو العمیل الذی یکون مقنعا من کل ناحیة اعنی مساعدة العملاء بکفاءة یعنی یکون فرحنا ومقنعا ومسرورا بخدماتنا المتوفرة من جهة الاربعة هو وجد الخدمات احسن مما کان یتصورها 

عمیل جید : توفیر الخدمات باحسن طریق ولکن الزباٸین مو فرحانین من جهة الاربعة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	هذه الوظیفة مناسبة جدا حسب مٶهلاتی التعلیمیة لانی عندی تجربه اکثر من اربعه سنوات فی المکالمه وعندی قدره کامله فی اللغه الدارجیه نطقاوفهما فحسب مٶهلاتی التعلیمیه والخبری انا جدیر لهذا المنصب او لهذه الوظیفه وکما اعتقد حضرتکم لا تکن فی خطٸ فی اختیاری کمٶظف لهذه الوظیفه شکرا 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	حالیا انا فی مدینه حیدراباد الواقعه فی جنوب الهند هی مدینه کبیرة هی کانت عاصمة لولایة اندرابرادیش سابقا ومنذ اربع سنوات هی عاصمة لولایة تلنقانه فقط تقریبا منذ شهرین انا فی هذه المدینة زرت هنا کثیرا من الاماکن مثلا شار مینار والقلعة غولکندا ومتحف سالار جنک وغیرها وجدت هذه مدینه جمیلة بٸتها هدٶة ما فیها ضوضاء کثیر مثل عاصمة الهند دلهی الهند هناک ازدحام کثیر مکتظین بالناس هذه المدینة اکثر نظیفة بالنسبه دلهی الناس طیبین متساعدین بعضهم بعضا لا متخادعین حتی الساٸقین لتوکتوک هم ایضا لا یکذبون یأخذون الرسوم الراٸجه من الزباٸین بالجمله انا فرحان جدا بزیارة هذه المدینة المتطورة تعد مرکز رٸیسیا لعلوم التکنالوجیا فیها اقدم الجامعات الجامعه العثمانیه هی جامعه کبیره من حیث المسافه والاقسام توجد فیها کثیر من الاماکن الجمیله مثلا مدینه رامو لانتاج السنماٸ ومتحف سالارجنک وغیرها