Subject: Re: LSM Joining Case Test - Deeksha Chaudhary
From: Deeksha Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Aug 2019 06:09:18 -0400

| | LSM Joining Case Test

Name | Deeksha Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 7983135494
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected this Blurb because the customer need his tickets to be delivered to their hotel address and the way of handling the customer is polite and calm.I think this Blurb can satisfy customer and it is the best solution one can give to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is a very fine difference between good and great customer service.The good one can satisfy the customer to some point but it can make to raise further questions from the customer.Great service is one in which the customer have given the solution best suited in that situation and the customer is fully satisfied with the solution.

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