Subject: Fwd: LSM Joining Case Test - YASH YADAV
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 22 Aug 2019 01:32:09 -0700 (MST)

Rejected. 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "YASH YADAV" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 22 August, 2019 13:36:10 
Subject: Re: LSM Joining Case Test - YASH YADAV 

		LSM Joining Case Test 	Name 	YASH YADAV 
E-mail 	[email-masked] 
Phone Number 	(91) 9319718423 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The customer wants to deliver the tickets to his hotel. 
The new address is not a personal address so the customer needs to make sure that he have informed someone in hotel to expect a delivery 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service can be given by solving customers query and great customer service is given by talking to the customer with confident and polite way. 
Their is a difference in good and great customer service which is way of talking-Attraction 
Good customer service can just solve the problem but great customer service given can brought you reference also. 
And the main thing is situation handling a great customer service has the quality to handle any situation either he is in pressure or other thing. 	

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