Subject: Fwd: LSM Joining Case Test - Himanshu Bhardwaj
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 21 Aug 2019 00:18:05 -0700 (MST)

Rejecting him. 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Himanshu Bhardwaj" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Wednesday, 21 August, 2019 12:40:00 
Subject: Re: LSM Joining Case Test - Himanshu Bhardwaj 

		LSM Joining Case Test 	Name 	Himanshu Bhardwaj 
E-mail 	[email-masked] 
Phone Number 	(201301) 9643288308 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In Blurb 1.Here the employee has confirmed the tickets by saying that they will be able to send client tickets as soon as they get them and he also assured client that he continously monitoring his order and communicating from his seller by completing the order in time. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good Customer service 
1-Being able to help customer by making the best choices for them. 
2-They always ask for a suitable time to contact. 
Great customer services 
1-They must have to make regular follow up calls to their client. 
2-They dont give fake commitments to clients. 
3- They always deal with complaints in lesser time. 	

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