Subject: Re: Arabic Language Test - Mohammad Mubashshir
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 20 Aug 2019 10:07:50 +0000

Forward it to the client.

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 20 August 2019 at 3:30 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Arabic Language Test - Mohammad Mubashshir

Please evaluate this for English as well.
Shakeeb rated the test 8-9 for Arabic.

Regards,
Ayushi Verma
LiveSalesman
Noida, India
+911204332621 Ex.12
+917042335393

________________________________
From: "Mohammad Mubashshir" <[email-masked]<mailto:[email-masked]>>
To: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 August, 2019 12:30:56
Subject: Arabic Language Test - Mohammad Mubashshir

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Mohammad Mubashshir
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I will apologise for the delay due to incorrect address and will ask another 30 minutes to resolve the issue. I will correct the address and send the delivery on the correct address.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Mohammad Mubashshir, I completed M.A in Arabic language from Jwahar Lal Nehru University in 2016, currently working with Exl as an arabic data analyst
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      ھناک فرق بین الخدمات الجیدة و افضل  الخدمات للعملاء۔ ان الخدمات الجیدة ھی ما توفرھا حسب ما وعدتھا ولکن ما توفرہ علاو ة ذلک لکی یسر عمیلک و
 یبتھج علی ما یحصلہ من التنازلات والخدمات والخلق الحسن مع
العمیل ھی
افضل الخدمات

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        لی شغف زائد ان اتعامل مع الناس۔ انا اتکلم باللغة العربیہ  بسرعة فائقة۔ لدی خبرة بخدمات العملاء۔ اود التکلم مع الناس دائما۔ یسرنی الحوار مع الاجانب
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     زرت مدینة حیدر آباد  فی السنة الماضة و شاھدت ھناک کثیرا من المبانی التارخیة و الآثارالقدیمة التی تجذب افئدة الناس الیھا من انحاء العالم۔ شاہدت
ھناک منارة "چار مینار التی ھی مھوی افئدة الزائرین یزورھا کل یوم  آلاف من عشاق الزیارة و الترحال۔ ھذہ المنارةفی الحقیقة آیة فی الہندسة و البناء۔ کما شآھدت ھناک قلعة غول کنڈہ ھذہ القلعة الجمیلة تسخر قلوب الزائرین۔ ھذہ القلعة تزید حسن مدینة حیدرآباد وبھاءھا۔و کذلک فی مدینة حیدرآباد  کثرا من آلآثار آلتاریخیة الجمیلة التی تجعلھا مدینہ جمیلة وممتازة من بین المدن الھندیة