Subject: Fwd: German Language Test - Akanksha Saini
From: Sankarshan Rajan <[email-masked]>
To: brian sexton <[email-masked]>
Cc: saurabh <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Wed, 14 Aug 2019 06:08:19 -0700 (MST)

Hi Brian, 

Can you please get this German test evaluated. 

Kind Regards, 
Sankarshan Rajan 

From: "Akanksha Saini" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 12 August, 2019 21:23:26 
Subject: German Language Test - Akanksha Saini 

		Foreign Language Screening Test 	Name 	Akanksha Saini 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this situation i will apologise to the customer. I will purely tell that from my side the mistake have been taken place, then i will check the position of the customer whether they are ok as if they tell me to cancel the order in any case i will surely give them a coupon voucher so that next time when they will order they will get a compensation for the time which they have loss today. And firstly i will not let this situation happen in my work. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself AKANKSHA SAINI. I am 21 years old. I have completed my graduation in commerce background. I have done german language till b2.1 from max mueller bhavan and diploma and advance diploma from st.stephens college. There are 3 members in my family.And i have never worked under any company i.e i am a fresher 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Guter Kundenservice und großartiger Kundenservice bedeuten, dass Sie in ersterem fall Ihre kunden zufriedenstellen.In letzterem halten Sie sie nicht nur zufrieden, sondern auch loyal sein. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich mache meine Arbeit aufrichtig. 
Ich bin Pünktlich. 
Ich höre anderen person auch weil es veil anderen Situationen gibt. 
Ich bin Fähigkeiten um Recht Kandidaten zu werden. 
Ich hilfe meine anderen kollegen mit seine Arbeit auch. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Zuerst mag ich nicht veil zu reisen. Ich bleibe zu hause meisten. Vor kurzem geht ich nach Amritsar mit meine tante Familie. Ich möchte da nicht gehen trotzdem gehe ich weil meine Mutter möchte. Wenn wir amritsar hören,kommen im unserem gehirn die goldene temple. Ich gehe da und neben gibt es auch Jaliawala Bagh. Ich leibe nicht nur die Atmosphäre sondern auch die Arbeit von leute doe vor unsere welt alles gemacht. Dann essen wir so veil . Ich bleibe im Hotel wo swimmbad gibt. Wir gehen zu unserem Mitglieder haus. Die Ausflug dauert 2 Tage und mit so veil Erinnerung kommen wir zu unseren haus.