Subject: Fwd: LSM Joining Case Test - Bulbul Kapoor
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Tue, 13 Aug 2019 01:39:06 -0700 (MST)

For Tech Support 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Bulbul Kapoor" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 13 August, 2019 14:05:13 
Subject: Re: LSM Joining Case Test - Bulbul Kapoor 

		LSM Joining Case Test 	Name 	Bulbul Kapoor 
E-mail 	[email-masked] 
Phone Number 	(91+) 7988622804 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In ths option self service knowledge and basic site details to login provided to the customer to change address and upload correct details by the customer , confirming the delivery address is must over the call to place delivery at correct location , champion also provided futuristic information regarding If the new address is not a personal address . 
*********************************** 
Additionalsentences. 
For further query please feel free to contact us . 
I hope this answers your question and you have a great time at Lady Gaga! 
Greetings !!! 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	* Good - In this customer get resolution as per their query , without any additional information . 

*Great- In this showing importance that how they are important to us and the business by interacting to the customer in a positive and freindly way . 	

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