Subject: Italian Language Test - Bernard Oduro
From: Bernard Oduro <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Aug 2019 01:14:40 -0400

| | Foreign Language Screening Test

Name | Bernard Oduro
Whats your first language | Italian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will first of all the customer to plead for my negligence and all make a promise to be a very special customer in the next order
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I started schooling at swedru internazional school from primari school to jenior secondary school ,after my graguation i procceed to o da senior secondary school in Ghana to study Accounting and business management there after i came to Italy to study.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Buona voi dire essere sufficienti ma grande voi dire essere migliore

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Perché sono idoneo
Perché mi sento candidabile
Perché possiede esperienze
Perché sono disponibili a tutti tipi di vita
Perché mi piace la India

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ok sono stato in Germania e sono popoli molto rispettabile perché hanno stile di vita molto semplice e rispetto.

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