Subject: Arabic Language Test - Mohd Usama
From: Mohd Usama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Aug 2019 03:47:31 -0400

| | Foreign Language Screening Test

Name | Mohd Usama
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry sir this is my mistake, I will try to serve a good service for you. actually I did mistake in address typing, so it took a long time, I will try to deliver your order very fast,

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Mohd Usama. I am from Kishan ganj , Bihar. I completed my Graduation in Arabic language in 2019 from Jamia Millia Islamia New Delhi.
I completed my Almiyat {matriculation and intermediate}in 2015 from Nadwa Bord Lucknow.
My hobbies are reading books and news paper, keeping an eye on world news.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

نحن نحتاج الموظفون المجتهدون ,الذين يجتهدون ليلا و نهارا,ويواضبون الوقت, ولا يبالون الناس ماذا يقولون , يجتهدون ليكملوا رؤيا هم فقط

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | انا اواضب الوقت و ادري احوال الزبائن,و استطيع ان اتكلم بالغة الفصحي
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | زرت مدينة لكنؤ مرارا, و وجدت هناك  جصون قديمة,التي مضت مئة سنواة,و تقول احوالها بلسانها

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