Subject: Fwd: LSM Joining Case Test - Rahul Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 2 Aug 2019 01:27:58 -0700 (MST)

Please evaluate for Tech Support. 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Rahul Singh" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 2 August, 2019 13:55:58 
Subject: Re: LSM Joining Case Test - Rahul Singh 

		LSM Joining Case Test 	Name 	Rahul Singh 
E-mail 	[email-masked] 
Phone Number 	(91) 7982552406 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The reply by blurb 2 is appropriate according to me, because it states the exact issue and provides the appropriate solutions for the issue. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A Good Customer Service is all about knowing and understanding the issues faced bu the customersa and resolving it at its best. 

A Great Customer Service is a bit different. You not only need to understand the issue and work on it, you need to emphasise on the 100% satisfaction of the Customer. The customer needs to feel special at the time we are with them, assuring that they need not to return againg atleast with the same issue. 	

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