Subject: Japanese Language Test - Naveen Pal singh
From: Naveen Pal singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Jul 2019 04:52:47 -0400

| | Foreign Language Screening Test

Name | Naveen Pal singh
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all i will say sorry for your late delivery by my mistake and give 15 minutes more
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Now i am japanese student in japan osaka and pursuing b.com 2nd year.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal! This is a very important distinction – and one that many services providers do not always “get”.

For example, let’s say that, historically, your company – and you, as one of its personal “ambassadors” – have been working very hard to keep your customers happy.
Thank you

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1.私営業を上るのために一生懸命がんばります。
2。私は毎日時間守りますいつも間に合います。
3。日本の規則についてよく勉強知ってるから規則を守ります。
4私は電話の時大奥様と優しくて話します5。
5。お客様の問題についてちゃんと説明します。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

I know very well about kyoto city in japan.
Kyoto city is the famous for it’s numerous classical buddhist temples, as well as gardens,imperial places,shinto shrines and traditional wooden houses.it,s also known for formal traditions such as kaiseki dining. Kyoto city is the capital of kyoto prefecture located in kansai region on the island of honshu,kyoto forms a part of the keihanshin metropolitan area along with osaka and kobe

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