Subject: Re: LSM Joining Case Test - Siddharth Chaudhary
From: Siddharth Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Jul 2019 09:46:05 +0000

| | LSM Joining Case Test

Name | Siddharth Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 8929524267
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Why i have chosen Blurb 2, Reason is if there is delay at courier part, customer will have the instant download e-tickets so that he will be able to enjoy the Lady Gaga Show

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service means meeting the customer requirement as he,she wants.

Great Customer Service means Meeting the expectations of the customer in the way he/she wants by offering any discounts, offers or any other benefit which indirectly helps customer

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