Subject: Arabic Language Test - Khalid Shaikh
From: Khalid Shaikh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Jul 2019 07:30:51 +0000

| | Foreign Language Screening Test

Name | Khalid Shaikh
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I have been  working in a Dominos pizza hut Shop as a phone order executive.
Some one called me and orderd me to Delever a pizza on his Address After a wile  i sent my Delevery Boy on his Address
But after some time customer called me And suddenlly started shouting and cmplaning your pizza still has not delevered at My home
That time i have to send my delevary Boy again on his Address with two pizza bcz  I made a Mistake and all problem occured by me.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My Name is khalid My Father Name is Mohammad yusuf shaikh I am living In Mumbai I born in My village partapgar And I brought up in Mumbai Mharashtra.And I relocated from Mumbai to Lucknow for pursuing education And i completed my 10th and 12th from Madarsa Up Board and i have done my graduatiom from jamia Milliya Universitu Delhi.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | نحن نقسم الذبون الي قسمين .اول حسن. ثانيا جيد.واما هكذا من الذبون الاولجاء الي محلياشتري الحواءجالبيت وراح الي منزله.واما هكذا من الذبون الا خر جاء الي محلي واشتري حواءج البيت وراح الي المنزل ورجع مرة اخري مع اصدقاءاخري كلهم با عو او اشترو

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1 التكلم بالغة الفصحي . لان هذا يعاون بك للبيع والاشراء.
2 الاخلاق الحسني.لان الاخلاق الحسني هذا طریق من طریق الصلحاء
3 الصبر . کثیرمن ا لذبائن یجیئون عدید مرات لحاجۃواحد
4 تواصل العیون.لان ھذہ تضعف الثقۃ والاعتمادَین اذبائن.
5العلاقۃ. لان العلاقن بین الذبائن وصاحب المحل یکون ہکذا  کصدیق الوفی الی الصدیق

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | اولا متي قصدنا لسفر نحن قرانا دعا ء لسفر بسم الله مجريها ومرساها ان ربي لغفو ر الرحيم.نحن ذھبنامن البلاد فرتابجر الی لکناولتنزه والتفرج .نريد ان نبين اما مكم كيف وجدنا لكناو .قبل مدة قصيرة ذهبنا الي لكنو .وبعد وصول الي لكناو اشترينا التذكرة للباس راح بنا الي الجا معة كبيرة اسمه الدارالعلوم لندوةلكناو الهند .صدقني اهتز قلبي فرحا بعد روية هذه الجامعة . هناك لا قيت من الشيخ الكبير العا لم الجيد الرابع الحسني الندوي وهو انصحني بالجملة الذهبيةوقال قو مو الله ادو الزكاة ولصلاة لان هذه من فرائض الاسلام وبعد رحلنا الي الفنادق الكبيره اسمه التاج قمنا هناك و اكلنا وشبعنا . هكذا اكملنا الرحلة للكناو الهند

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