Subject: Arabic Language Test - Mohd Adil
From: Mohd Adil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Jul 2019 10:17:49 +0000

| | Foreign Language Screening Test

Name | Mohd Adil
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

1.I conform address ones more time.
2.make client happy and satisfy.
3.make delivery as soon as it is possible.
4 If possible-to me this order free off cost.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am Mohd Adil. I live in Delhi.I completed graduation and master in
Arabic.I worked in diffident project now days working for foreign delegate and client. especially in medical .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

(Good) if customer/client happy and did not complain.
(Great)if customer/client happy and guide other to our services and products.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | I can speak Arabic very well.I can under stand Arabic and English easily. i worked for Arab client .
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Hyderabad the city of dream.I visited this city many time.neat and clean,with healthy environment.I traveled in different part of this city. I learn the culture, tradition and hydrabadi words.they are nice and friendly people I miss....

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