Subject: 3 star applicant - Naukri.com -Project Manager | International BPO | Noida, Senior Manager, IFA, 10 years 0 months, Delhi, 9.0
From: Brijesh Karnatak <[email-masked]>
To: [email-masked]
Date: Fri, 19 Jul 2019 09:42:41 +0530

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Job Title
Project Manager | International BPO | Noida

44 Applicants

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Receiving applies matching 3 star(s) and above Modify Filters

Brijesh Karnatak

(3/5)

MBA, experience in client servicing, operations, people and project management. Experience in managing domestic and international Business Process. Expertise in all aspects of the Project Management involving requirement analysis, project scoping, effort estimation, schedule management, risk analysis and monitoring & quality management as per the project guidelines. Proficient at managing projects and delivering excellent customer service to the clients in adherence with the service standards for business excellence. Experience in leading projects and streamlining process, ensuring the delivery schedule and the quality standard are maintained. Mapping client?s requirement, identifying improvement areas & implementing measures to maximize customer satisfaction levels.
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Key Skills client servicing,client support,project manager,people management,csat,customer experience,customer service,operations management,sla,customer retention,escalation management,complaint handling,customer,tat,after sales service,Renewals

Exp
10 years 0 months

CTC
9.0

Location
Delhi

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Current Designation Senior Manager
Current Company IFA
Notice Period 2 Months
Previous Designation Manager

Contact Details
Mobile: 9958948408
Landline: 7042963395

Prefers Delhi, Noida
Education
MBA/PGDM
up board
B.E-com
Kumaon University Nainital, Uttaranchal

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