Subject: 2 star applicant - Naukri.com -Project Manager | International BPO | Noida, Senior Specialist- Business Operations & Customer Support, Rockwell Automation India Limited, 10 years 0 months, Noida, 0.0
From: AMOL PANDEY <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jul 2019 16:40:06 +0530

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Job Title
Project Manager | International BPO | Noida

38 Applicants

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AMOL PANDEY

(2/5)

As a key accounts manager my role is to provide all sort of assistance and support to the customers and distributor of my region. Continuously working towards enhancing customer experience and customer centricity by streamlining of financial & operational efficiencies. Focused on driving continuous improvement through positive encouragement, mentoring, service excellence and process & technology transformation. Closely working with the teams of other regions (APAC Level) towards process centralisation and uniformity. Expertise in building relationship with Global Customers, Clients and Stake holders. Worked closely with International Clients like Thames Water (UK), Veolia Water (UK), British Telecom (UK), Royal Mail (UK). Big Domestic Customers like Reliance, Bhushan Steel, ITC, LMW, Larsen & Turbo, Jindal Steel etc.
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Key Skills business analysis,escalations & complaints handling,issue to resolution,customer support,distributor handling,business operations,order processing,client handling,sap implementation,customer support operations,customer service

Exp
10 years 0 months

CTC
0.0

Location
Noida

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Current Designation Senior Specialist- Business Operations & Customer Support
Current Company Rockwell Automation India Limited
Notice Period 1 Months
Previous Designation Senior Project Assistant

Contact Details
Mobile: 8860085305
Landline: Not Specified

Prefers Gurgaon, Delhi, Noida
Education
MBA/PGDM
Institute of Management Technology (IMT), Ghaziabad
B.Com
Kanpur University

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