Subject: 3 star applicant - Naukri.com -Project Manager | International BPO | Noida, Manager Operations, Genpact, 10 years 00 months, Noida, 8.40
From: Mahendra Kumar <[email-masked]>
To: [email-masked]
Date: Tue, 16 Jul 2019 23:17:31 +0530

Not able to view Details? Learn More

Job Title
Project Manager | International BPO | Noida

14 Applicants

View All

Receiving applies matching 3 star(s) and above Modify Filters

Mahendra Kumar

(3/5)

A competent professional with more than 10 years of experience in Customer Service Delivery, Revenue Generation, Service operations, Process Enhancement, Team Management and also Green Belt Certified. Proficient in implementing various operations techniques for improving the process to attain maximum cost effectiveness and customer reliability. Skilled in exploring potential business avenues for BPO, developing new accounts and meeting pre-set revenue, collection & profitability targets. Deft in improving customer satisfaction NPS ratings through development & implementation of new customized solutions. Demonstrated abilities in ensuring availability of right quality material at the right time, price & terms in order to avoid crisis situations and thus keeping the clients contented by offering them advanced products in a timely manner.
View Attached CV

Key Skills bpo operations,people management,customer service,operations management,service delivery,team management,client management,Six Sigma Green Belt Certified,Service Level Management,Project Management,Capacity Management,Incident Management

Exp
10 years 00 months

CTC
8.40

Location
Noida

Not Able to View Details? Learn More

Shortlist

Reject

Current Designation Manager Operations
Current Company Genpact
Notice Period 3 Months
Previous Designation Not Mentioned

Contact Details
Mobile: 9711358301
Landline: Not Specified

Prefers Delhi, Noida
Education
MBA/PGDM
Sikkim Manipal University (SMU)
B.Tech/B.E.
IETE

Do you find this applicant relevant ? | YES | NO

Screen candidates easily using Questionnaire
Candidate while applying will answer the questions added in Questionnaire
Attach Questionnaire

You can call us at 1800 102 5558 and mail us at  [email-masked]

Report a problem