Subject: FW: Japanese Language Test - Akshay Kumar
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Mon, 15 Jul 2019 14:44:22 +0000

Hi Brian ,

Can you please forward Japanese test for evaluation

Kind regards,
Viraat

________________________________
From: Akshay Kumar <[email-masked]>
Sent: 15 July 2019 20:10
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Japanese Language Test - Akshay Kumar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Akshay Kumar
Whats your first language       Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   We are really sorry for the delay in order. If you don't mind sir, we will deliver it within 15 minutes. We are really very sorry for keeping you wait for so long...
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Akshay, 24 years old. I have graduated with B. Com(h) from D.U. And, I have studied Japanese language from Nihongo center, saket. I have completed JLPT N2 level and am pursuing N1. I love to communicate in Japanese language as I love japanese culture.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      凄いカスタマーサービスとはカスタマーの喜びを第一優先に尊ぶことはもちろん、カスタマーにいい印象に残るような行動を取ることだと思います。それで、カスタマーはまた同じサービスを経験したくなると思います。
いいカスタマーサービスとはカスタマーの喜びを第一優先に尊ぶことだと思います。
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        1）私は絶対に落ち着いて行動をする。
2）私は辛抱強いです。
3）私は他人の話をちゃんと聞いてからお答えします。
4）私は丁寧語を使います。
5）私は人を尊びます。
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     私は西インドにあるオヂッシャに行ったことがあります。私は家族と一緒に行きました。とても楽しかったです。プリという町で海を初めて見ました。海水浴もしました。それに、色々な寺を観光したり、海の向こうに沈む太陽の姿はまた素敵でした。オデッシャで一番有名なお寺はジャッガンナートお寺でインドの昔々の神様を知って驚きました。色々なインドの伝統的な事はそのお寺に繋がっていて凄いと思いました。オヂッシャはやはり聖地だと感じました。また、いつか行こうと思います。今度は前回見ていない所を抜かなく観光しようと思います。