Subject: Fwd: French Language Test - ESTELLE STEPHANIE POUAMAGNE
From: HR Livesalesman <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: viraat <[email-masked]>
Date: Mon, 15 Jul 2019 00:50:02 -0700 (MST)

Hi Brian, 

Could you please forward this French test for evaluation? 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "ESTELLE STEPHANIE POUAMAGNE" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, 13 July, 2019 18:09:01 
Subject: French Language Test - ESTELLE STEPHANIE POUAMAGNE 

		Foreign Language Screening Test 	Name 	ESTELLE STEPHANIE POUAMAGNE 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will say: " could you please tell what was your address?..... oh sorry sir actually we got a silly issue with the vehicle going to your place. But the problem is fix now. The delivery man in on his way coming. So kindly could you do me the favour to wait again for few minutes untill he reach to your place....... once again i am very sorry for the delay....Is there somthing else i may help you with?..... Thank you for being a faithfull customer to Pizza hut... 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name estelle stephanie pouamagne. I am 31years old. I am a single lady without a child. I am basically from Cameroun but i am living in India. I obtained my bachelor's degree in 2013 in a Cameroonian College 'University of yaounde 1'. After my bachelor's degree i did a traning as Secretary while doing a part time job as german teacher in a private school. After 2 years i became a Secretary untill i joined India in 2017 for french teaching purposes. It is not always easy to manage in the professional area. But when i love my job i always manage to listen to the oders, what they have to , to understand and to do what i have to do time. So that everybody around me could enjoy working with me. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	D'après moi, un bon client est celui là qui fait des achats régulièrement mais qui ne fait jamais de remarques. Par contre un super client c'est celui là qui fait aussi des achats régulièrement mais qui en plus fait des remarques, donne des notes sur la qualité service et la qualité du produit. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je la bonne candidate pour le service client parce que je suis bilingue. Je parle l'anglais et le français qui sont deux langues incontournables dans le monde du business. Je suis patiente et polie. Sans oublier mon oreille attentionée, car je prend toujiurs la peine d'écouter parfaitement ce mon interlocuteur a à dire pour pouvoir mieux le comprendre. Et enfin je suis de bonne moralité, je suis responsable, présentable et loyale. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	La ville Chandigarh! Oh la fameuse ville de Chandigarh. C'est une ville située dans l'Etat de Punjab en Inde. J'y ais passé un séjour de pratiquement 8 mois. Oui, 8 mois de bonheur. Car cette est très différente des autres ville où je suis allé. Le population est très acceuillante les gens sont sociables. Ils m'ont acceuillit comme leur soeur. Comme l'une des leurs. La majorité réligieuse laba ce sont les "sics". On les remarque faciliment (les hommes) avec leur "turban" toujours sur leur têtes ou alors une étoffe de tissu pour couvrir leur cheveux. J'ais visité plusieurs centre commercieux parmis lesquels le plus grand dont j'oublie le nom présentement. Il est situé à "phase 1 industrial area Chandigarh ". Il y a toute les variétés indiennes tant dans le domaines vestimentaire que culinaire.... bref on y trouve preque toute la culture indienne. Enfin la lac appelé "Sukna Lake" c'est un endroit très paisible où des gens peuvent aller se changer de idées et réfléchir paisiblement, surtout durant les jours ouvrables de la semaine car les week c'est généralement bondé de population.