Subject: 3 star applicant - Naukri.com -Fluent English, Customer Care Executive - International Blended Process, Senior Technical Support Executive, Tata Consultancy Services, 6 years 0 months, Noida, 5.25
From: vatsala <[email-masked]>
To: [email-masked]
Date: Sun, 14 Jul 2019 10:34:53 +0530

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Job Title
Customer Care Executive - International Blended Process

36 Applicants

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vatsala

(3/5)

ITIL foundation certified, core expertise on customer handling, technical support , providing solutions to the clients system for any hardware and software troubles.Awarded as RE of the quarter twice and Michael Dell`s award as well ? Knowledge of Microsoft outlook 2013 and 0365, troubleshooting of file(Mails, Contacts, Calendar )and configuration part and other outlook issues, print server, DHCP server. knowledge of: Operating systems: XP, win 7, vista, win 8, MAC Software: Support for all major software :including Norton , Microsoft office , outlook Networking: Routers and small home and office networks.( DNS and DHCP6, TCP/IP, VPN, Software, Ethernet Cabling, Routers/ Switches, Firewalls, Wireless, WAN ) Hardware: Desktop PC`s, laptops etc
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Key Skills basic technical knowledge of pcs, knowledge of ms outlook troubleshooting, internet and networking, technical knowledge of operating systems like all versions of windows.t. skills including experience in microsoft office (word, excel, power point

Exp
6 years 0 months

CTC
5.25

Location
Noida

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Current Designation Senior Technical Support Executive
Current Company Tata Consultancy Services
Notice Period 3 Months
Previous Designation Senior Analyst

Contact Details
Mobile: 8130185942
Landline: 8130185942

Prefers Noida
Education
Post Graduation Institute Not Mentioned
B.Tech/B.E.
Uttar Pradesh Technical University (UPTU)

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