Subject: Re: French Language Test - Cedrick Asikala
From: HR Livesalesman <[email-masked]>
To: viraat <[email-masked]>
Date: Thu, 11 Jul 2019 22:54:47 -0700 (MST)

Hi, 

Any update on this test? 

Regards, 
Ayushi Verma 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "viraat" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 17:29:06 
Subject: FW: French Language Test - Cedrick Asikala 

Hi Brian, 

Can you please forward French test for evaluation 

Kind regards, 
Viraat 

From: Cedrick Asikala <[email-masked]> 
Sent: 10 July 2019 17:12 
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked] 
Subject: French Language Test - Cedrick Asikala 

	
	
			Foreign Language Screening Test 
		
	Name 	Cedrick Asikala 
	Whats your first language 	French 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	The first thing to do i will apologise to the customer for the inconvenience caused to him or her and ask the customer to hold the ligne to check with the delivery team if there was a mistake with the address or phone number if yes , in order to keep that customer i will offer a discount to the customer and will assure the customer this kind of delay will never happen again . 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Allow me to introduce myself or give you a short resume of myself my name is cedrick asikala i' am 27 years old and first child of my family . i have completed my BCA in JB knowledge park which is affiliated to MDU university from 2014 to 2017 and had different certifications( microsoft office and cisco) Moreover i have done some part job in sale in different company.The first company that i had a great experience was in dwarka ( o2 infotech) i have worked there for 2 years in sales then i have joined (SUPPORT MART) in gurgaon for 6 months.And my last experience was at ALIVENET SOLUTION i have been working there for 6 months . 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Selon moi, un bon service client est celui qui a l'habitude de satisfaire uniquement ses clients, mais un excellent service client ne satisfait pas seulement leurs clients mais les maintient fidèles à leurs services. 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Mes compétences correspondent parfaitement aux exigences du poste. En particulier, mes compétences en vente et mon expérience de gestionnaire font de moi un candidat idéal pour le poste. je suis flexible à tout changement et prêt à apprendre,Avec l'expérience que j'ai accumulée et avec la gestion d'une équipe de petites personnes et la faire fonctionner, je pense sincèrement que ce travail est fait pour moi. 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Je n'ai pas encore voyagé dans beaucoup d'endroits, mais laissez-moi vous parler de l'Inde parceque l'apprentissage d'autres cultures non seulement réveillera votre esprit mais vous fera aussi apprendre quelque chose de nouveau. 
L’Inde est un pays incroyable comme tous les autres pays. il ya des personnes bonnes et mauvaises. La chose la plus importante que je garderai à l’esprit à propos de l’Inde est l’amour et le respect de leur culture. Ils sont chaleureux, sympathiques et ils ont cette curiosité de savoir plus sur vous . .